Novel Care est. 1986
Novel Care is a professional HVAC company that has been serving
Toronto, York Region, and the GTA for over 35 years.
NOVELCARE
Your Local Professional HVAC Company
Novel Care has been working with home and business owners in Toronto, York Region, and the rest of the GTA since 1986. Over the years we’ve made lots of friends and have many long-term customers that we love working with. Being your HVAC company of choice is a responsibility we take seriously, which is why we strive to provide you, your family, or your business with the highest level of customer service and contractor quality.
We stand by all of our service repairs 100%, which means if our repairs need adjusting or redoing within 30 days of our original visit we’ll come back and fix them free of charge. That’s our Novel Care guarantee to you.
Experience The Novel Care Difference
HVAC Maintenance Guarantee
It is essential to maintain your furnace, boiler, air conditioner, and other HVAC components on a regular basis. Regular maintenance from a qualified HVAC company, such as Novel Care, keeps your HVAC system up and running efficiently and each component lasting for years.
Novel Care technicians will inspect your HVAC appliances and then review their repair and maintenance needs with you prior to starting any work. They will then provide you with an estimate for the parts and labour involved with the repairs and maintenance, as well as a timeline for the work.
Our expert technicians don’t work on commission so all of their recommendations are 100% in your best interest.
We only hire highly trained and professional technicians, which is why we’re so confident in their abilities that we provide a 30 day guarantee on all of our repair and maintenance work. This means that if within 30 days of our inspection and repairs you have another issue with your HVAC component we’ll come back and fix it free of charge.
Working with an HVAC company like Novel Care for HVAC maintenance is easy! Contact us today for more information.
HVAC Installation Guarantee
When it comes to installing new HVAC components it’s important to specifically follow the manufacturers recommendations. This ensures that each new component is configured properly and will operate at maximum efficiency.
HVAC Warranties: Most new HVAC components come with a manufacturer’s warranty. Our Novel Care technician will be able to provide you with information regarding the warranty on your new component. Typically, this information is also available on the manufacturer’s website.
Furnace Replacement Guarantee*: If your furnace’s heat exchanger breaks within the first 10 years following its installation we will replace it free of charge (labour costs apply). Following the replacement we will provide you with an additional 10 year parts guarantee.
Air Conditioner Replacement Guarantee*: If your air conditioner’s compressor breaks within the first 10 years following its installation we will replace it free of charge. Following the replacement we will provide you with an additional 10 year parts guarantee. This guarantee only applies if you’ve been using Novel Care for annual air conditioning maintenance.
*only applicable to Novel Care recommended brand appliances and components
