Andrew and Cheryl own a small semi-detached home in the west end of Toronto. It’s an older home that has a nice new boiler and radiator system to keep it well heated throughout the winter. We know because we installed the boiler, but that’s another story. This time around they needed to get their ductless air conditioner ready for the spring.
In the fall when they last used it, their ductless air conditioner had a squeaking noise and wasn’t blowing as cold as they were used to. At the time it wasn’t a big deal because they were shutting it down for the year, but with spring on the horizon they knew they’d be using it soon enough.
Andrew and Cheryl called us, Novel Care, a week ago to come and take a look at their ductless air conditioner well in advance of spring. They wanted to make sure it was ready to go when the warm weather arrived. They also had the money saved up and ready to spend in case they needed to replace it, which they didn’t. Luckily, they called us before allowing it to operate through a small issue. We won’t bore you with the details, but the repairs were fairly simple.
We were in and out of their home in a few hours at very little cost to them. Their ductless air conditioner is now ready to run all spring, summer and fall to keep their home cool and refreshing. If they had allowed their ductless air conditioner to work all summer long without being serviced they would certainly have run into bigger problems that would take longer to fix and certainly be more expensive. Their foresight worked in their favour and we’re happy they called us early.
In the spring and summer we field so many emergency ductless air conditioner repair calls because people have neglected a small repair or annual maintenance. With these issues being so avoidable, we wish more people were as diligent as Andrew and Cheryl.